It’s ten times harder to sell to a new customer as it is to sell to an existing one.
Do you know what your customers really think of you? Are they happy with you as a supplier? Do you always deliver on time? Are your staff knowledgeable and courteous?
Media 3, based in Gosport, Hampshire (UK) can help you develop and manage a one-off customer satisfaction survey or create a satisfaction survey cycle to collect regular feedback, ensuring that the customers you have today won't be lost to your competitors tomorrow.